Privacy Policy

Effective Date: April 15, 2020

At MDS Care, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our services and website. By accessing or using our services, you agree to the terms and practices described in this policy.

1. Information We Collect:

We may collect personal information that you voluntarily provide to us when you interact with our website, communicate with us via email or phone, or use our services. The types of personal information we may collect include:

- Contact information (such as name, email address, phone number, and mailing address)

- Payment details (such as credit card information)

- Health-related information relevant to the provision of our services

- Any other information you choose to provide to us voluntarily

2. Use of Personal Information:

We use your personal information to:

- Provide and deliver the services you request

- Process payments and maintain billing records

- Communicate with you regarding our services, appointments, and inquiries

- Customize and enhance your experience with our services

- Respond to your questions, concerns, or customer service requests

- Comply with legal obligations and enforce our policies

3. Protection of Personal Information:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method can guarantee absolute security. We cannot ensure or warrant the security of any information you transmit to us or store on our website.

4. Third-Party Service Providers:

We may engage trusted third-party service providers to perform certain business functions on our behalf. These providers may have access to your personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You have the option to disable cookies through your browser settings, although this may affect your ability to access certain features of our website.

6. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Disclosure of Personal Information:

We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.

8. Your Rights:

You have the right to access, update, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any inquiries about our privacy practices, please contact us using the information provided below.

9. Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

MDS Care

613 Brock St. S.

Whitby, ON

office_info@mdscare.ca

(905) 493-5622

We will make every effort to address and resolve any privacy-related concerns or issues promptly.

Thank you for entrusting us with your personal information.